Business Telecoms & VoIP

Cloud phone systems built around your business

Flexible business VoIP for office, remote and multi-site teams, with professional call handling, desktop and mobile apps and support from experienced specialists.

UK-based adviceExperienced support
Keep your numbersNumber porting available
Work from anywhereDesk, desktop and mobile
Flexible serviceScale users when needed
Choose what your business needs

One communications platform, shaped around your teams

Start with the way your organisation works. We’ll help translate that into the right users, numbers, devices and call handling.

Cloud phone systems

Professional business calling without traditional infrastructure

Manage extensions, numbers and call flows through a centrally controlled cloud platform.

  • Business numbers and extensions
  • Professional incoming-call handling
  • Simple online administration
Remote and hybrid working

Take the business phone system wherever work happens

Staff can make and receive business calls using suitable desk phones, computers and mobile apps.

  • Consistent business identity
  • Calls across office and remote teams
  • Easy transfers between colleagues
Multi-site communications

Connect offices and departments as one organisation

Bring locations together with internal calling, shared groups and consistent call routing.

  • Extensions across locations
  • Shared hunt groups and queues
  • Flexible routing and failover
Hosted VoIP 4Business
Our dedicated telecoms service

Telecoms expertise from Smartvisual, powered by Hosted VoIP 4Business

The specialist website contains complete platform information, current plans, call costs and online ordering. Visit it to compare services, explore the platform or start a free trial.

Powerful business features

Professional call handling without the complexity

Configure the everyday features your customers and staff expect, then manage them through the cloud.

01

IVR call menus

Route callers to sales, accounts, support or another department.

02

Queues and hunt groups

Distribute calls across individuals, teams or multiple locations.

03

Voicemail

Create individual or shared mailboxes for users and departments.

04

Call forwarding

Redirect calls to extensions, mobiles or external destinations.

05

Call recording

Record suitable calls according to the service and your requirements.

06

Out-of-hours routing

Control what happens when the office or a department is closed.

07

Desktop and mobile apps

Give users convenient access to business calling away from a desk phone.

08

Reporting and wallboards

Understand call activity and help teams manage service levels.

Switching is straightforward

A clear route from requirements to launch

Whether you’re replacing an existing system or setting up a new service, we’ll help plan the transition.

  1. 1

    Tell us about your organisation

    Users, locations, current numbers and how calls need to reach your teams.

  2. 2

    Select the service

    Choose suitable users, features, call plans, apps and physical devices.

  3. 3

    Prepare numbers and call flows

    Plan number transfers, departments, menus, queues and opening hours.

  4. 4

    Configure and launch

    Set up the platform, introduce users and move to the new service.

Designed for real organisations

Business communications that can grow with you

Small businesses and start-ups

Present a professional telephone experience without investing in a traditional on-site phone system.

Growing and multi-site organisations

Add users and locations while maintaining shared numbers, routing and central control.

Remote and hybrid teams

Keep colleagues connected to the business phone system wherever they are working.

Need help planning your telecoms?

Tell us how your business handles calls today

Share your user numbers, locations and call-handling requirements. We’ll help identify the right next step.

Speak to a Telecoms Specialist